Tasks and responsibilities
Customer Service Rep contributes to business revenues, costs, and service levels by
handling the commercial and logistical needs of the customer and securing an
uninterrupted Order to Cash process. External customer requirements will have to be
evaluated and translated into internal requests, which requires close co-operation with
Sales and Supply Chain organization. Customer service Rep needs to ensure timely
resolution on customer requests. In addition,
Candidate profile
• Bachelor level in Business Administration; Supply Chain Management or Logistics.
• 0-2 years of experience in Customer Service.
• Flexibility towards working in multiple teams and new developments.
• Good decision making and problem-solving skills even in case of uncertainty.
• Able to perform Order-to-Cash tasks in a hectic environment and being able to prioritize.
• SAP knowledge
Offer
Known by YACHT
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