Tasks and responsibilities
Are you passionate about problem-solving, root cause analysis, and making a real difference in healthcare? Join Philips, a global leader in health technology, as a Technical Complaint Investigation Specialist , where your work directly contributes to patient safety , regulatory compliance , and product excellence .
As a key member of our Quality and R&D teams, you'll be at the forefront of investigating high-risk product complaints. Your findings will guide improvements across
Candidate profile
Bachelor’s or Master’s degree in Engineering or Science
7+ years of experience in a regulated industry, ideally in medical devices, R&D, or Quality
Solid knowledge of post-market surveillance, complaint handling, and adverse event reporting
Familiarity with regulatory standards (21 CFR 803/806/820, ISO 13485, ISO 14971, MDD, MDR, MHLW 169)
Experience with Philips Healthcare products is a strong plus
Organization profile
Impactful Work Help safeguard patient safety and shape the future of healthcare
Professional Growth Learn and develop alongside some of the best in the industry
Innovation Culture Use AI/LLM tools and other cutting-edge resources
Hybrid Flexibility Enjoy a balanced work setup with a minimum of 3 days onsite
Inspiring Team Collaborate with passionate experts across disciplines
Global Mission Be part of a company that believes every human matters At Philips, we're driven by one purpose: to improve people’s health and well-being through meaningful innovation. Our people are at the heart of this mission—and that includes you.
Apply today and bring your expertise to a team that's transforming healthcare.
Offer
Primary employment conditions
A good salary as per industry standards (classification depending on education and work experience);
13th month salary (is paid out periodically pro rata)
8.33% holiday pay calculated over 12 monthly salaries.
Secondary employment conditions
Pension Plus scheme (build-up from day 1)
Net €750 to set up your home workplace
25 days of vacation per year based on 40 hours
Travel expenses reimbursement
Options for working from home with a home work allowance
Yacht Academy with a training budget.
Referral bonuses up to €1,500
Fixed HR contact person
A professional buddy who is always within reach
Knowledge & networking events
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Eindhoven, The Netherlands
Higher